Hi All,
I am so honored to having been highlighted in CIOTimes for my contributions to Information Security practices serving the global outsourcing community for Affiliated Computer Services.
We have an incredible team and I am fortunate to be surrounded by 150 of the industry's best people.
I had a disruptive vision to embed information security services into all new outsourcing contracts, especially at a time when no other outsourcers were doing that. None of them... I knew there was something better, something more progressive and proactive that would ensure protections for our customers and their employees. We were winning "your mess for less" agreements where InfoSec was an after-thought (or not even a thought at all). So we convinced our CEO to underwrite a corporate security policy that required a minimum baseline security standard across all outsourcing contracts - this to serve as a significant differentiation over our competition who were afraid to raise that bar or disrupt their deals. So, I did, as did our entire team. The CEO signed the policy that I wrote.
Then, we used that very baseline standard, as a means to go back to every single outsourcing customer to upsell them on the new services we created. This worked perfectly - we became a profit center as opposed to a cost center, and we immediately began to see every IT outsourcer started to mimic what we were doing. The outsourcing services space was finally transformed; our business was thriving and agreements from here forward would include security as an important part of the business.
So thank you to CIOTIMES for recognizing me and our incredible team and thank you to our leadership for allowing us to change this one part of our business for the better.
Until next time, be safe out there.
Ed
No comments:
Post a Comment